Free Shipping on orders over $150 within Canada - use code FREESHIP150 at checkout *some exclusions apply*

Return Policy

 

Return Policy

We will gladly accept returns of regular priced merchandise for exchange or store credit within 14 days of purchase (if purchased in store) and online from date of receiving the goods if they were shipped to you with an original receipt, all tags intact. ALL sale items are final and not eligible for exchange. 

Mail returns to :
Voilà!
224 10th Street
Wainwright, AB
T9W 1P7
attention : returns #(order number)

 

The customer is responsible for any shipping charges. We will not be responsible for the cost of any lost packages. Original shipping charges will not be refunded.
For in store purchases - if prior arrangements were made with Karen or Jenna to exchange an item past the 14 day window, we require written confirmation of this exception to be shown at time of exchange.